Hi Anna,
I just wanted to let you know that we received the Lantern Moon Needle that you sent in for the broken needle exchange. We are sending you a new set of needles this afternoon, and have created an order in our system for them. The order number is 79805, should you need to call us for any reason about your needles.
They should arrive shortly, and thanks for checking us out!
And in a separate email, they sent a coupon code for free shipping on my next order. Wow. Where's my credit card? I have shopping to do.
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2 comments:
amen. they're like that consistently. i mean to buy some blue sky alpacas organic cotton from them soon. and some lorna's laces sock yarn in the bee colorway. steelers socks, y'know :)
when are we going knitting again?
Awesome! I am certainly going to add them to my online yarn shopping shortcuts! You cannot beat that kind of customer service!
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